Privacy Policy

First Responder Garage Doors ("we", "us") operates this website and a dispatch service that connects homeowners with independent garage door companies. This policy explains what we collect, why we collect it and who we share it with.

Information we collect

• Contact details you submit: name, phone number, email, address and ZIP code.
• Service details you describe: the door problem, service requested and any notes.
• Technical data collected automatically by our hosting provider, such as IP address, browser type, pages visited and referring URL.
• Call data when you call our tracking number, including the time, duration and the number that connected the call.

How we use it

• To confirm service coverage and route your request to a licensed local company.
• To contact you about your request, including by phone, SMS or email.
• To measure advertising and referral performance in aggregate.
• To prevent fraud, comply with the law and enforce our terms.

Who we share it with

When you submit a request, your contact and service details are shared with the independent local company that will perform the work, so it can contact you and provide a quote. We also use service providers for hosting, call tracking and analytics. We do not sell your personal information to unrelated third parties.

Cookies and analytics

This site uses minimal cookies and may use third-party analytics or call-tracking scripts. You can block cookies in your browser settings; the site will still work.

Your choices

You can ask us to access, correct or delete the information you submitted by calling (858) 726-5336 or emailing dispatch@firstrespondergaragedoors.com. California residents may have additional rights under the CCPA/CPRA, including the right to know and the right to delete.

Data retention and security

We keep request records for as long as needed to operate the service and meet legal obligations. We use industry-standard measures to protect data, but no method of transmission over the internet is completely secure.

Children

This service is intended for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The date at the top shows the latest revision.

Contact

First Responder Garage Doors · (858) 726-5336 · dispatch@firstrespondergaragedoors.com

This page is a general template and not legal advice. Have it reviewed against the laws that apply to your business before publishing.